Quality Management

Eastern International (EI) implements an Integrated Management System that provides all the controls, processes, guidance and control records for managing the project activities of EI and EI subcontractors.

The EI management system has continuous improvement at the heart and as such the system is consistently updated to meet changing business, legislative quality and sustainability requirements.

The management system meets the requirements of ISO 9001, IS0 14001 and OHSAS 18001 and EI holds formal registration to these standards issued through an independent accredited third party.

Each project follows a prescribed format to ensure that the key quality controls and measures are in place, are well understood and formally communicated to the project team.

These are summarised below.


  • Project Objectives and KPI’s
  • Project Quality Plan (PQP)
  • Initial Project Quality Team Meeting
  • Risk Assessment of Key Trade Packages
  • Supply Chain Management
Setting Standards
  • Mock Ups and Benchmark
  • Maintaining Quality
  • Method Statements & Inspection & Test Plans
  • Materials & Testing
  • Training & Communication
Review and Improvement
  • Non Conformances
  • Audit
  • Reports & Meetings

  • Snagging, O & M Manuals, Client Training and Handover

By working in a systematic way Eastern aims to establish year on year improvement, which results in greater efficiency, better products and a project delivery which far exceeds our customer's expectations in all respects.